Information We Collect
We may collect and process the following types of personal information:
Personal Details: Name, email address, phone number, billing/shipping address.
Order Information: Details of the products you purchase, payment information (processed securely by third-party payment providers).
Account Information: If you create an account, we collect login details and purchase history.
Technical Data: IP address, browser type, device information, and cookies when you visit our website.
Communications: Any messages or inquiries you send us via email, contact forms, or social media.
How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and customer support.
- To manage your account and improve your shopping experience.
- To communicate with you regarding promotions, updates, or order-related matters (you can opt out of marketing communications at any time).
- To analyze website traffic and improve our online store’s functionality and security.
- To comply with legal obligations and resolve disputes if necessary.
Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers, such as Payment processors, couriers, and IT support providers who assist in running our business.
Legal & Regulatory Authorities, when required by law, such as for fraud prevention or compliance with legal obligations.
All third-party providers are required to keep your information secure and use it only for the agreed-upon purposes.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, secure payment gateways, and access controls. However, no online transmission is 100% secure, and we encourage you to take precautions to protect your own information.
Your Rights
Under the The New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections if your details are inaccurate or outdated.
- Withdraw consent for marketing communications at any time.
- Request the deletion of your personal data, subject to legal and business record-keeping obligations.
To exercise these rights, contact us at maxim@maxfiling.co.nz
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. These cookies may track browsing behaviour, store login details, or remember preferences. You can manage cookie settings in your browser, but disabling cookies may affect site functionality.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing any personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Fielden Metalworks Ltd – 11-23 Columbia Ave – P O Box 16 450 – Hornby – Christchurch – 8441 – Ph: 03 349 0000 - sales@fielden.co.nz